Costumer service contacts
| Costumer service | VIIMSI | HAAPSALU |
| Address | Randvere tee 17, Viimsi 74001 | Tööstuse 2, Haapsalu 90506 |
| Business hours | Mon-Thu 7.30 – 16.00Friday 7.30 – 14.00
Lunch Mon – Fri 12.00 – 13.00 |
Mon-Thu 7.45 – 16.30Friday 7.30 – 14.00 |
| Phone | +372 606 1840 and +372 715 0180 | |
| info@imatraelekter.ee | klienditeenindus@imatraelekter.ee | |
| Faults | +372 606 1850 | +372 715 0188 |
| Network connections | +372 606 1852 | +372 715 0152 |
| Fax | +372 606 1831 | +372 715 0100 |
| Electricity sales | elekter@imatraelekter.ee | |
Lihula Service point
| Aaddress | Oja 6, Lihula 90303 |
| Business hours | On Monday 8.00 – 12.00 and on Thursday 13.00 – 16.00 |
| arvi.alesmaa@imatraelekter.ee | |
| Phone | +372 472 4245 |